Global field service engineers dedicated to your practice

Alcon. Services Evolved.

Alcon. Services Evolved.

Your team of global field service engineers dedicated to maximizing equipment capability

with optimized equipment setup and annual re-calibration to increase the longevity and performance of your equipment.

that you have the highest level of service support including specialized maintenance and repair with quick response times if issues occur.

by minimizing practice disruption with reduced equipment downtime and annual budget predictability.

The largest global network of best-in-class OEM certified engineers, using premium calibrated tools.
Optimized workflow with specialized operating room configuration.
Efficient system installation and configuration.
Flexible, tailored tiered service agreements.
Quick response remote resources and hands-on support.
Annual equipment certification and re-calibration.
Routine preventative hardware maintenance and software updates.

We are committed to reducing Scope 1 and Scope 2 emissions and creating global carbon neutral operations by 2030.¹

In 2023, Our equipment reprocessing system contributed to Alcon’s reduction of landfill waste by 102 metric tons.¹

By 2030, Alcon will divert 100% of non-hazardous waste generated at manufacturing sites and distribution centers from landfills.¹

By 2030, Alcon’s remote service capabilities will contribute to Alcon becoming carbon neutral across global operations.¹

¹Alcon 2023 Social Impact and Sustainability Report