Tailored training and support empower your practice to build confidence, proficiency and trust.
Alcon. Services Evolved.
Global field service engineers dedicated to your practice
Alcon. Services Evolved.
Empowering every practice through a tailored approach to training and support
INCREASE CONFIDENCE
by minimizing clinical escalation and managing clinical challenges, building trust in your practice.
MAXIMIZE USER PROFICIENCY
through tailored training programs delivered by an expert clinical professional team to help you master your equipment and achieve optimal output.
OPTIMIZE PERFORMANCE
by becoming more advanced in your knowledge and application of Alcon’s advanced technology, providing optimal patient outcomes.
Our specialized services are designed to achieve optimal user proficiency with:
- Entitled clinical training days to ensure safe and appropriate use of equipment under warranty.
- A multi-phase training program including personalized online training, product demonstration, and live procedure observations.
- Partnership level support through our dedicated clinical application specialists.
- Remote support through mobile and advanced video technology.
- Flexible service plan training days across Alcon Advanced Technologies, to use as you need them.
Alcon Services delivered sustainably
We are committed to reducing Scope 1 and Scope 2 emissions and creating global carbon neutral operations by 2030.1
In 2023, Our equipment reprocessing system contributed to Alcon’s reduction of landfill waste by 102 metric tons.1
By 2030, Alcon will divert 100% of non-hazardous waste generated at manufacturing sites and distribution centers from landfills.1
By 2030, Alcon’s remote service capabilities will contribute to Alcon becoming carbon neutral across global operations.1
1Alcon 2023 Social Impact and Sustainability Report
